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After successful registration, unlocking and locking works from 5:00 am to 11:59 pm using the button for each individual car directly in the application. The delay between the command and the actual unlocking/locking is about 10 seconds.
Before unlocking the car in the app, it is necessary to visually check its status – from the outside and inside through the window (the car is small with glass windows, so it’s easy to see into it)

If something seems to be wrong, please document it and send it to us. Do not unlock the car until you have reported these problems, to make it clear that you are not responsible for the damage. A visual inspection is therefore essential prior to every journey, as you are responsible for the car from the moment you unlock it to locking it again in the application!

 

After unlocking the car in the app, you need to follow these steps:

  1. release the parking brake (located in the center under the instrument panel)
  2. select D (drive) on the dial
  3. accelerate and drive

 

Before you lock your car in the app, you need to do the following:

  1. engage the parking brake located in the center under the instrument panel (by pulling towards you)
  2. select N (neutral) on the dial
  3. close all the windows
  4. get out of the car and close all the doors

After unlocking the car in the app, you need to follow these steps:

  1. release the parking brake (located in the center under the instrument panel)
  2. select D (drive) on the dial
  3. accelerate and drive

Before your first ride, it is necessary to go through the brief vehicle instruction manual to make sure you know how everything works. The car may appear small, but it is definitely not a toy, and everyone should be extremely careful when using it!

Once you have successfully registered, unlocking and locking works from 05:00 am to 23:59 pm using the button for each individual motorbike directly in the app.
The delay between the command and the actual unlocking/locking is about 10 seconds.

 

Before unlocking the motorbike in the application, it is necessary to visually inspect its condition.

If something seems wrong, please document it and send it to us. Do not unlock the motorbike until you report these problems to us to make it clear that you are not responsible for the damage. A visual inspection is therefore absolutely necessary prior to every ride, as you are responsible for the bike from the moment you unlock it to locking it again in the application!

 

After unlocking the motorbike in the app, you need to follow these steps:

  1. start the motorbike using the POWER button
  2. open the compartment box and put on the helmet
  3. flip up the kickstand
  4. switch from parking mode (the motorbike is running when the "READY" indicator is on)

 

Before locking your motorbike in the app, you need to follow these steps:

  1. flip down the kickstand
  2. return the helmet to the compartment box
  3. close the compartment box
  4. switch off the motorbike using the "POWER" button

Once you have successfully registered, unlocking and locking works from 5:00 am to 11:59 pm using the button for each individual scooter directly in the application.

 

Before unlocking the scooter in the application, it is necessary to visually inspect its condition

If something seems wrong, please document it and send it to us. Do not unlock the scooter until you report these problems to us to make it clear that you are not responsible for the damage. A visual inspection is therefore absolutely necessary prior to every ride, as you are responsible for the bike from the moment you unlock it to locking it again in the application!

 

After unlocking the scooter in the app, you need to follow these steps:

  1. open the compartment box using the red button, put on the helmet
  2. flip up the kickstand
  3. switch from parking mode P to driving mode R on the right handlebar – the green sign READY will light up
  4. accelerate and drive

 

Before locking the scooter in the application, you need to follow these steps:

  1. flip down the kickstand
  2. put the helmet back in the compartment box
  3. close the compartment box
  4. switch from driving mode R to parking mode P

When the car is unlocked in the application, the rental period starts running, and it ends when the car is locked again in the mobile app.
When you lock the car on your phone, the application will redirect you to GoPay, where you need to fill in your card details and pay.
Choose remember my card if you plan on riding more often so that you can save time the next time around.

In case of non-payment or insufficient balance on your account, the system will send a reminder with a reference to the payment of the arrears. Once the system has processed your payment, you can drive on.

After three pending alerts, we will pass this matter on to our lawyers who will handle the issue of your debt, because recovery is not what we want to do.